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Ordering Online with us with VISA,MC, DISCOVER and AMEXP is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
No shipments will be made outside of US.
Online products strive to provide customers with the best, most reliable shipping carriers that work for your address and the product we are shipping to you. UPS Ground is the usual way we ship which takes an average of 7-14 days depending on your address. Otherwise, please choose the option listed at checkout that best accommodates you needs.
If a wrong address is given and products are returned, $15 extra will be charged. This is what delivery companies are charging us to track down a wrong address.
Any pepper spray orders cannot be shipped air and will be sent ground shipping.
Buyer is responsible to refuse defective or damaged boxes upon delivery.
If merchandise is defective upon receipt please contact us immediately for a return authorization form. All claims MUST be made within 3 days of receipt of the order. For your protection returns need to be shipped with tracking information.
Absolutely no returns on Video, Computer Security Software, DVD's, Books, Pepper Spray products, first aid kits, water purification tablets, or any opened product that has been used.
Exchanges or returned products (non-defective) are subject to a 35% restocking fee, they must be returned within 7 days, and they must be returned unused in their original packaging. All exchanges or returns must be authorized by Online Products and a return authorization must accompany your order, or it will not be processed. Shipping will not be refunded. Our credit card system does not keep any numbers, so you must call us in order for our credit card to be properly credited.
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
For all prices and products, Online Products reserves the right to make adjustments, substitutions, or cancellations due to errors, changing market conditions, product discontinuation, or typographical errors in advertisements. Online Products is not responsible for manufacturer price changes, which may occur at any time without notice.
Pepper Sprays, Stun Guns and Tasers are not legal for use in all states. By placing an order, you are responsible that all products you purchased will be used in a lawful manner and that you are 18 years of age or older.
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